RecordPad Support

RecordPad Sound Recorder Technical Support

After-download technical and related problems

General Support Questions

• After recording with RecordPad I clicked play and no sound was present
• I am unable to record streaming audio from the internet.
• My audio does not work after I uninstalled RecordPad
• RecordPad does not appear to open
• There is a lot of background noise from my microphone. What can I do?
• When you start recording there is no input signal and nothing is recorded
• Why do I receive this message: "RecordPad cannot open the sound device for recording"?
• Why does it show "Waiting" instead of "Recording"?

How to...

• Set Up to Record Voice
• Transfer files from the RecordPad iOS app to your Mac computer
• Use RecordPad to record from a cassette player to your computer and then burn to a CD

Recorded Files

• Can I convert my .WAV files to .MP3 without re-recording?
• How do I delete recordings that don't show in the Recordings list?
• When using a Call Recording Adapter with RecordPad my recordings have a lot of static and the audio quality is poor.

Specific Audio File Format Support

• Audio File Formats Components Page
• Sound File Formats Overview
• Sound File Formats Technical Support Page
• Wave File Compression Codecs Compared

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• RecordPad Sound Recorder Forum
• None of the above answers my question. Contact Technical Support...