Express Scribe Transcription - Video playback problems and suggestions

Known problems:

Video files protected by copy-protection or Digital Rights Management (DRM) may not load or play correctly. This includes most commercial DVD's.
Video playback may not work correctly over remote connections. (eg. Using Remote Desktop Connection.)
Video playback may not work correctly in virtual machines.
If Express Scribe for Windows crashes when attempting to load or play a video file, and you have Windows' Data Execution Prevention (DEP) feature enabled, please add an exception for Express Scribe to the DEP options, as described here.

Suggestions:

Download Express Scribe Transcription free. Seeing and using the software first hand can answer most questions