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I am trying to register an extension remotely with Axon, but I cannot seem to contact the Axon computer.

In the Setup Details for your extension, all the fields "SIP Server", "Outbound Proxy", "Register Proxy", and "Default Domain" will show a server name that will only work on your local network, the only condition that server name would work was if your Axon computer was connected directly to the Internet.   You must contact your Axon administrator and find out what is the external IP address or domain name of the Axon network and use that information instead.

 

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