What does IVM do?IVM is a sophisticated software product that turns your computer into a programmable telephone voice automation system. It is a program that is installed on a Windows PC computer that enables the computer to take answer calls, to take messages (voicemail) and to interact with the caller (interactive voice response). Typical Applications include * Voicemail (from a single answering message to hundreds of voice mailboxes). * In-coming caller ID logger or display. * Call attendant (using the menu call transfer features) to transfer and direct calls. * Telephone information lines or AudioText type systems. * Automated telephone order taking. * Automated telephone surveys (using the number entry features linked to a database). * Credit card telephone account payment. * Dial in computer control or information (eg. Dial in to test security alarm or to restart server). * Automated outbound call systems (eg. telemarketing, phone notification systems etc.) * Many more telephone related applications. |