Dial Dictate Frequently Asked Questions

Pre-download and sales related questions

If your question is about what Dial Dictate does, its features or suitability click download and try it. The download is small and quick. Seeing the program in front of you answers most questions about it.

General Presales Questions

• Can Dial Dictate and VRS run on the same computer?
• Can I become a reseller of DialDictate?
• Can I upgrade from a previous version? What is the upgrade policy?
• Can NCH Software modify Dial Dictate or add a new feature?
• How can I purchase DialDictate? What does it cost?
• How difficult is it to "set-up" DialDictate?
• What does Dial Dictate do?
• Where can I find version information?
• Will DialDictate work with .... ?

Dial Dictate with Other Software

• Can Dial Dictate and TRx run on the same computer?
• Can DialDictate and IVM run on the same computer?

Hardware

• Can you recommend telephony cards?
• Can you recommend voice modems?
• Does Dial Dictate work with USB modems?
• What do I need in order to monitor several lines?
• What hardware do I need to have to use Dial Dictate?

Other

• Do you keep old versions of Dial Dictate as I lost my installer?
• Is Dial Dictate HIPAA compliant?
• Something does not work! Is this because I am running a Trial version?
• Text to Speech (TTS) and Speech Recognition (SR)

PBX

• Can Dial Dictate work with Axon Virtual PBX?
• Can DTMF processing be used with Dial Dictate through a PBX?

Telephone Lines

• Can I use Dial Dictate on a digital (ADSL) line?
• Can I use Dial Dictate on a standard ISDN line?
• Does Dial Dictate support both VoIP and normal phone lines running concurrently?
• Does Dial Dictate support distinctive ring detection?
• Will Dial Dictate answer the phone while I am on the Internet?
• Will Dial Dictate work on a digital (T1) line?
• Will Dial Dictate work on a standard T1 line?
• Will Dial Dictate work on ordinary PSTN lines?
• Will Dial Dictate work with general Voice Over IP (VoIP)?
• Will Dial Dictate work with Vonage Voice Over IP (VoIP)?

Testing Dial Dictate

• Call Simulator
• How can I test Dial Dictate?

Purchase and Sales Related Questions

• How do I purchase the software?
• Are volume discounts available for software purchases?
• More pricing, sales and purchase related questions...

See also:

• The program itself (click here to install you don't need to buy to try)
• Technical Support for Dial Dictate
• Pricing, Purchasing and the Sales Process
• New Feature Suggestions or Feedback
• Dial Dictate Forum
• None of the above answers the question. Contact us...