Express Burn Technical Support

After-download technical and related problems

General Support Questions

• CD/DVD drive not detected on Windows 95/98/Me/NT4.0 systems
• Drive or Media not recognised
• Express Burn fails every time I attempt to burn a CD/DVD
• How do I know if my drive is the problem?
• I cant use Express Burn when logged into Windows as a Restricted User?
• My session crashes when I try to burn a video DVD

How to...

• Enable CD Ripping/Burning for Restricted Users
• How do I burn an Audio CD with no pause between tracks

Purchase or Registration Problems Plus

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The manual (just press F1 from within the software)
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• Express Burn Forum
• None of the above answers my question. Contact Technical Support...